Resolving Difficult Situations

Nobody likes to have to deal with difficult situations; but from time to time, we’re faced with no other option. Grievances and disciplinary cases require careful handling in order to reach an appropriate resolution.

Having the know-how to resolve difficult situations is vital. Procedures need to be followed. But that’s not to say that there is ever a textbook case.We take the time to examine the problem from all angles and then propose a solution. Our advice is straightforward and impartial, and we manage everybody’s expectations, every step of the way.

As experienced HR professionals, we’ve dealt with a whole range of grievance and disciplinary cases. We’ve represented both employers and employees at tribunals, as well as appeals.

If you need advice and support on any of the following, or indeed any difficult situation, then call us today:

  • Unfair dismissal
  • Disability discrimination
  • Hostile working environments
  • Grievances
  • Harassment
  • Whistleblowing
“Occasionally, difficult situations arise in business and I found myself in the middle of a horrendous situation at work. Knowing how to resolve the challenge was proving difficult to me – so I asked for an expert’s advice. Dorothy from HR Connexions Wales was brilliant; sensitive but business focussed. We took the case to an Employment Tribunal and I was safe in the knowledge that we had done everything by the book. The results were amazing and gave me my self confidence back.” ~ Claire Dean, Personal Banker (member of MS Society) ~