Claire Dean, Personal Banker (member of MS Society)

“Occasionally, difficult situations arise in business and I found myself in the middle of a horrendous situation at work. Knowing how to resolve the challenge was proving difficult to me – so I asked for an expert’s advice. Dorothy from HR Connexions Wales was brilliant; sensitive but business focussed. We took the case to an Employment Tribunal and I was safe in the knowledge that we had done everything by the book. The results were amazing and gave me my self confidence back.”